This acquisition brought with it more than 15,000 customers in about 90 countries around the world. Hitachi acquired ABB’s power grids business, which has the top level market share and advanced technologies.
Itron has decades of experience, delivering innovative, secure solutions for utilities and cities to 8,000+ customers in more than 100 countries. In November 2021, Dresser Utility Solutions, a solutions provider for utility companies, and Itron reached an agreement for the sale of Itron’s global gas regulator business and European commercial & industrial (C&I) gas metering business to Dresser Utility Solutions. OSIsoft, which has more than 1,000 utility customers, has been involved in most of the data-driven utility initiatives involving the grid edge over the past decade.
For the past 40 years, OSIsoft has built a commanding position as the utility industry’s provider of choice for “data historian” software. In May 2021, AVEVA has completed its $5 billion acquisition of operational data platform developer OSIsoft. It has a strong customer base in industries such as utilities, communications, and manufacturing.
It provides robust mobile experiences for its field workers. It incorporates many AI-fueled optimizations for scheduling and dispatch to predict when service is needed and to predict job durations. The positives of this acquisition are the strengths of ClickSoftware’s full-featured solution suitable for enterprise-grade, complex deployments. Salesforce continues its fast and furious acquisition spree by picking up ClickSoftware for $1.53 billion to beef up its field service capabilities. That’s up from 250 million monthly active Teams users, a figure Microsoft officials cited in July 2021. In January 2022, Microsoft officials noticed, that the company has surpassed 270 million monthly active Teams users as of its second quarter in fiscal 2022. Agent Service is the latest offering in Oracle Customer Experience (CX) for Utilities, a suite of integrated CX and utility-specific cloud applications that help water, gas, and energy providers boost results while delivering better experiences to customers. In June 2022, Oracle launched Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams. In North America, SAP currently has over 136 utility customer information systems (CIS) customers. SAP has over 4,500 utility customers globally with over 1,200 Industry Solution for Utilities (IS-U) installations. Here are the rankings of the top 10 Utility software vendors in 2021 and their market shares. Internet of Things could usher in a new set of maintenance management apps. Smart grid investment will begin to taper off and the vertical could see more upheavals as utilities anticipate the fallout from the decision of some of their largest customers to replace conventional electricity with alternative energy sources. Utilities (Electricity, water and gas utilities) – Customer care, billing, Smart meter infrastructure, Energy Trading Risk Management, SCADA, Financials, HR, Procurement Source: Apps Run The World, September 2022 Top 10 Utility Software vendors Exhibit 2: Worldwide Utility Software Market 2021-2026 Forecast, $M Through our forecast period, the Utility applications market size is expected to reach $7.6 billion by 2026, compared with $6.1 billion in 2021 at a compound annual growth rate of 6.9%. We ask the simple question: Who’s buying Utility applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. Exhibit 1 – 2021 Utility Applications Market Shares Split By Top 10 Utility Vendors and Others
Last year SAP was the market leader with a 6.9% market share in license, maintenance and subscription revenues, followed by Oracle, Microsoft, Salesforce, and AVEVA Group.
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